Frequently Asked Questions from Buyers or Sellers
1. How is the authenticity of each document assessed?
The authenticity of documents is essential for the collector's pleasure and investment. In the case of Glórias, some precise criteria are evaluated, with great care, to validate the authenticity of each item presented.
A safe provenance
All the people I buy pieces from are amateurs or professionals who have been known and recognized for a long time in the market, with an impeccable reputation.
Heirs, friends or colleagues of important figures sometimes offer interesting documents. Before purchasing an item, I gather as much information as possible from the seller about the origin of the document and, in some cases, I ask for a copy of the identity document and a declaration of ownership.
In some cases, Glórias documents were requested directly from the author himself, the best guarantee of authenticity.
Traders and the general public should be aware of the origin of the pieces they intend to purchase. Without proper care, stolen or robbed pieces can be inadvertently purchased. To help combat this illegal market, if in doubt or suspicious, we consult Iphan, the Brazilian Institute of Museums (Ibram) and their databases available on their websites – the Bank of Wanted Goods/BCP and the Registry of Missing Museum Goods/CBMD.
These precautions can prevent the buyer or dealer from being involved in the crime of receiving stolen Brazilian Cultural Heritage, stolen or obtained through international trafficking of works of art – conduct described in articles 155 of the Penal Code and 180 of Decree-Law No. 2,848, of December 7, 1940 (deals with receiving stolen property), and in Art. 62 of Law No. 9,605, of February 12, 1998 (deals with the destruction and/or deterioration of cultural assets).
Furthermore, all art and antique dealers, including auctioneers, must be registered with the National Registry of Antique and Art Dealers (CNART). The Registry protects dealers from being inadvertently involved in crimes of receiving stolen goods and money laundering through works of art. Glórias is correctly registered with the CNART.
Accurate and coherent information
In fact, the probability of authenticity increases with the quantity, precision and coherence of the information collected about the author or recipient, the materials used (paper, ink, etc.), the coherence between the date and the subject matter, the handwriting and signature, the rhetorical style, etc. There are several technical elements that allow the expert to evaluate and confirm, or not, the authenticity of a document.
In general, a complex document – for example, a multi-page letter with old handwriting and some drawings – is more difficult to copy than a simple signature.
Comparisons with other already authenticated documents
There are also professional databases, books and other professionals or amateurs, who can assist in assessments using reliable records.
2. What defines the value of an autograph document?
In the rare document market, as in other markets, it is mainly the relationship between supply and demand that determines prices. The celebrity of the writer and/or recipient, the number of pieces available for purchase on the market, the theme and content of the document, its provenance, the medium used, the handwriting and signature, the state of conservation of the paper and ink, the history of the piece (previous famous owners, participation in exhibitions or books, loan to museums), the dimensions, and even its fashion, are some of the very important criteria that we use to confirm authenticity and define the value – and the potential for appreciation – of a document.
3. What guarantees are offered?
The authenticity
All Glórias documents are certified 100% authentic: this is our greatest concern and the reason for accurate analyses. A signed certificate, with the complete characteristics of the document, committing our responsibility, is delivered to each buyer.
Resell on the website
Because we believe in the quality of our collection, every Glórias client can resell their document, purchased from us, here at any time, without cost or commission.
The guarantee
If any reasonable doubt arises regarding the authenticity of a document, we are committed to refunding the buyer before confirming the potential problem. It is worth mentioning that Glórias was created in 2010 and 100% of its customers are satisfied.
Conservation
It is the owner's responsibility to keep the documents in a protected location, with adequate light, humidity and temperature conditions. The documents must also be protected from the risk of theft, fire or water damage. Consult the complete guide on this subject to understand how to perfectly preserve your assets.
Example of certificate of authenticity and warranty
4. Can I order a document that is not part of the collection?
Do you admire the painter Vincent Van Gogh, the Amazon rainforest or American scientists? If you are looking for a rare document about a specific personality or subject that is not yet part of our catalog, we can try to find this document for you. We collaborate with dozens of amateur and professional collectors around the world.
5. Is it possible to view and manipulate the documents?
You cannot yet see the documents with your own eyes: in the future we would like to organize themed exhibitions and then open a gallery or a museum. However, on request, we can send you free high-definition images, as well as all available information about the document, to help you with your research.
6. How much does shipping cost?
Currently, the cost of domestic shipping (Brazil) - on average R$50 - is free: it includes packaging, insurance, taxes and the fee charged by the carriers. Deliveries outside Brazil are charged R$120 (approximately 20 US dollars).7. What are the payment methods?
Payments in cash with a 3% discount or in up to 3 interest-free installments. For personalized installments, contact us: contato@glorias.com.br or Whatsapp (31) 98221 5758
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Credit Card | Payment protected by Paypal for Brazilian and international customers: Visa, Mastercard, American Express and Discover cards. Instant approval. Debit card payments are not possible. Installment payments are only possible for Brazilian customers.
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Paypal Account | Paypal protected payment for Brazilian and international customers. Instant approval. Installment payments are only possible for Brazilian customers.
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Bank transfer | Immediate approval.
Company: Polymath/Glorias
CNPJ: 29.315.100/0001-99
NUBANK PJ - Bank: 260
Agency: 0001
Account: 86338169-6
- Pix | Immediate approval. Payment method only for Brazilian customers. Polymath/Glórias Company: CNPJ 29.315.100/0001-99.
8. What is the purchasing procedure?
1. After payment confirmation, we will send you a signed and stamped certificate of authenticity and warranty in PDF format within 48 hours by email. You validate all your information. The document will still appear on the website, but in the "not available" category. In addition to the certificate, you will receive tips on how to properly preserve your document.
2. After validating your information on the certificate, we prepare and ship your order. We will send you the tracking number so that we can track the delivery together. The delivery time is 10-15 business days. During this period, you will receive email updates every Monday.
9. Do I have to pay taxes?
- There are no taxes on domestic shipments.
- There are two taxes levied on international shipments: import tax, which is a federal tax and has a rate of 60% , and the Tax on the Circulation of Goods and Services (ICMS), which is the responsibility of the states and is equivalent to 17%. To find out if an international purchase has been taxed, simply access the Correios app and click on the "My Imports" section. Then, you need to enter the package's tracking code and check the shipping status. If the message "Awaiting Payment" appears, then the purchase has been taxed and the fee must be paid online to receive your package.
10. What will I receive at home?
For greater security, we use discreet and rigid envelopes, sent via registered mail. The document is well protected. Each document is placed in a protective folder made of neutral (acid-free) paper, which allows for optimal conservation over time, and is delivered in an elegant presentation folder.
11. Can I track my purchase?
Yes. At the different stages of your purchase, from payment to delivery, you are kept informed; with the tracking code from the Post Office, you can track the delivery on the indicated websites.
12. What are the best conditions for preserving a document?
Temperature and humidity in the storage location , atmospheric pollution, incorrect handling or improper storage can damage your collection. Some procedures can help extend its useful life and effectively contribute to the preventive conservation of the collection:
1. Handle the works with both hands clean and using cotton gloves, always on a smooth surface.
2. Do not overlap works in direct contact; if necessary, use neutral cardboard sheets, which will hinder the possible migration of chemical additives from one to the other.
3. Avoid any surface or object that causes abrasion or marks on the work.
4. Do not use adhesive tapes – due to their chemical composition – or metal fasteners in the works.
5. Store works in a vertical position, avoiding compression with the aid of bookcases, in envelopes and/or boxes made of neutral and chemically stable material; large works must be stored horizontally, with a maximum of three volumes stacked on top of each other.
6. Avoid the presence of any type of food in the place where works are stored and handled.
13. How can I authenticate a rare document from my collection?
We work exclusively online and it is not possible to definitively authenticate documents without having them in hand. However, we are happy to provide an opinion on your documents, using high-definition images, for a fixed cost per document: you will then receive a digital document with our evaluation.
14. I have some documents that seem valuable to me, how can I sell them?
Your documents, when relevant, can be purchased by Glórias or simply presented to our audience of researchers, students and curious individuals. We respect the wishes of each client and try to provide personalized advice. If there is a negotiation or a transaction, both are completely transparent and discreet. Normally quick, these processes take longer when external expertise is required (translator, historian, paleographer, etc.) or when the document is of interest to collectors or international institutions.
15. I have agreed to sell my document to Glórias, what is the next step?
We negotiate the price of your document, you have made your decision, now all you need to do is send your bank details, your CPF and the document - well protected and secure - to one of our offices, in France or Brazil, for our team to review. On the same day of delivery, we validate the authenticity and condition of the document, and make the payment by bank transfer to your account. If the document is not validated, we will return the document free of charge within 10 business days.
How to send your document securely?
16. Do you evaluate and buy stamps, coins, books or antique objects?
We are specialists in rare autograph documents, we do not work with stamps, coins, books or old objects, except when the books have a valuable dedication or when the objects belonged to a great historical figure (memorabilia).
To evaluate or sell old stamps or coins, we recommend going to Facebook and typing the related words in the search field: philately, philatelists, stamps, numismatics, numismatists, coins, etc. This way, you will discover groups of people interested in old stamps or coins who will be able to evaluate - and perhaps buy - your collection.
For old books without dedication, we recommend looking for second-hand bookstores in your city or in the larger cities closest to your home, or online second-hand bookstores, they are specialists.
For antique objects, we recommend looking for antique dealers in your city or the capital closest to your home, they are specialists, or searching for similar objects on the Facebook marketplace.
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