Privacy policy
Last updated: September 2026
GLÓRIAS respects the privacy and confidentiality of its clients, visitors and users.
This Privacy Policy describes how GLÓRIAS collects, uses, stores, protects and processes the personal data and information provided by those who use its services, take part in a commercial transaction or browse its website.
GLÓRIAS, registered under CNPJ no. 29.315.100/0001-99, is responsible for the processing of personal data carried out in connection with its services and website.
1. Information collected
GLÓRIAS may collect personal data and other information provided by the user, including name, email address, telephone number, address and CPF or CNPJ, where necessary to provide the services, carry out commercial transactions or issue tax documents.
We may also collect payment information, photographs, videos and documents relating to items submitted for appraisal or certification, messages exchanged by email, WhatsApp or other official channels, provenance accounts, historical information and any other information provided by the client.
Where necessary to sell, promote or broker the sale of an item — including in the context of a consignment sale — we may also collect information relating to the owner, the item, bank or Pix details for transferring funds, and the terms of the transaction.
GLÓRIAS may also automatically collect certain technical information relating to browsing, such as IP address, browser, device, pages visited, date and time of access, and cookies.
2. Use of information
The information collected may be used to provide the services ordered — Appraisal, Certification, Purchase and sale of items, and Consignment sale — to process purchases and sales, communicate with clients, issue tax documents and send appraisals, certificates and other digital documents.
With authorization, or where necessary to carry out a previously agreed transaction, certain information may also be used to promote, present, sell or broker the sale of an item to clients, collectors, commercial partners or other specialized channels.
Information may also be used to prevent fraud, protect the rights of GLÓRIAS, comply with legal and regulatory obligations, and improve our services and the browsing experience.
GLÓRIAS does not sell, rent or trade its clients' personal data.
3. Sharing of information
Personal data may be shared only where necessary for the operation of the services or to carry out an ordered transaction, including payment processing, website hosting and operation, sending emails and digital documents, issuing tax documents and complying with legal obligations.
When the owner requests or authorizes the sale or promotion of an item — whether through a direct purchase by GLÓRIAS or a consignment sale — the necessary information may be shared with clients, collectors, dealers, specialized platforms, auction houses or other partners involved in the transaction.
GLÓRIAS may also share information where necessary to protect its rights in cases of fraud, disputes or legal proceedings, or when required by the competent authorities.
Photographs, documents, images and information relating to items owned by clients will not be disclosed or shared publicly without the owner's authorization, except where required by law or necessary to carry out a previously authorized transaction.
4. Confidentiality of the items analyzed
Confidentiality is one of the fundamental principles of GLÓRIAS's work.
Photographs, videos, documents, certificates, appraisals, messages, provenance accounts and other information provided by clients are treated confidentially and used only to the extent necessary to analyze the items, issue appraisals or certificates, communicate with the client, perform the services ordered, keep internal records, control authenticity, prevent fraud and maintain documentary records.
GLÓRIAS does not publicly disclose collections, documents, autographs, photographs or other information belonging to clients without the authorization of the respective owner.
When the client requests promotion, sale or brokerage services, only the information necessary and authorized for that purpose will be used.
5. Storage and security
GLÓRIAS takes reasonable technical and administrative measures to protect personal data and information received against unauthorized access, loss, alteration, disclosure or destruction.
Appraisals, certificates, internal records, photographs, documents and other information relating to the services or transactions carried out may be stored digitally for record-keeping, control, future verification, fraud prevention and documentation of the services provided.
6. Cookies
The GLÓRIAS website may use cookies and similar technologies to improve the browsing experience, analyze website performance and understand usage patterns.
Users may set their browser to block or delete cookies. Some website features may be affected by this setting.
7. Data subject rights
Under the Brazilian General Data Protection Law (LGPD), data subjects may, where applicable, request confirmation that their data is being processed, access to their personal information, correction of incomplete, inaccurate or outdated data, deletion of personal data where legally possible, information about the processing carried out, and withdrawal of consent where consent is the applicable legal basis.
Requests may be sent to contato@glorias.com.br and will be assessed in accordance with applicable law.
8. Changes to this Policy
This Privacy Policy may be updated from time to time to reflect legal, regulatory, technical or operational changes.
The latest version will always be available on the official GLÓRIAS website.
9. Contact
If you have any questions about this Privacy Policy or the processing of personal data, please contact GLÓRIAS:
GLÓRIAS
CNPJ: 29.315.100/0001-99
Email: contato@glorias.com.br
Website: www.glorias.com.br